Refund policy
We pack our products very carefully using professional services and examine these in detail before shipping. In rare occasions, if there is a damage in transit please contact us immediately same day. We require you to save all packaging and item as shipping company may need to examine it for claims. It will be required to send us pictures of damage. We will send replacement parts if needed. We can also offer a partial refund if parts are not available in stock
If you like to return the item for any other reason please, send it back to us at your expense and we will refund the cost of an item. Items must be in original packaging, unassembled, undamaged, and in re-sellable condition. All hardware and parts must be included. Returned items are subject to inspection upon arrival, and any missing or damaged components will result in assessment and reduction of the final refund amount. Buyer is responsible for all costs associated with the return of merchandise to Furniture Source Since 1980. Shipping is not refundable. 15% restocking fees will be deducted from the payment. On listings with free shipping items, you will still be responsible for the outbound shipping charges incurred by Furniture Source Since 1980 Since the shipping charges were already added in the cost. It will range from 15 to 20% and will be deducted from the cost of an item while processing a refund. We do not accept returns after one month.